Privacy Policy

Effective Date: September 3, 2026

RUNX INC (“RUNX,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information collected through our website, forms, communications, and services.

This Privacy Policy explains what information we collect, how we use it, how it may be disclosed, and the choices available to you.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

submit a form through our website;
request information about our services;
request a consultation or demonstration;
schedule a call or appointment;
communicate with our team;
begin an onboarding process;
become a client;
request customer or technical support; or
otherwise interact with RUNX INC.

Information collected may include:

first and last name;
phone number;
email address;
company or business name;
job title or business role;
business information;
service interests;
information regarding your marketing, recruiting, CRM, communication, or operational needs;
appointment and consultation information;
form responses;
messages and communication history;
onboarding and support information; and
other information you voluntarily provide.

We may also automatically collect certain technical information, including:

IP address;
browser type;
device information;
operating system;
pages visited;
referring URLs;
approximate location derived from technical information;
dates and times of website activity; and
interactions with website forms and content.

2. How We Use Your Information

We may use the information we collect to:

respond to inquiries;
contact you regarding requested information or services;
schedule consultations, demonstrations, appointments, and follow-up calls;
evaluate your business needs;
provide information regarding RUNX INC services;
prepare proposals, recommendations, estimates, or project scopes;
provide marketing, recruiting, CRM, automation, AI communication, website, integration, analytics, and related services;
provide onboarding, implementation, account, and customer support;
send service-related communications;
send marketing communications when applicable consent has been provided;
maintain business and communication records;
improve our website, systems, services, and customer experience;
measure website and marketing performance;
prevent fraud, misuse, unauthorized activity, or security incidents; and
comply with applicable legal obligations.

3. Cookies, Tracking Technologies, and Analytics

Our website may use cookies, pixels, tags, scripts, analytics tools, and similar technologies to operate the website, remember preferences, understand visitor interactions, analyze traffic, improve user experience, and measure marketing performance.

These technologies may collect information such as:

IP address;
browser and device information;
pages viewed;
time spent on pages;
links or buttons selected;
referring URLs; and
website interaction and usage information.

We may use third-party analytics, advertising, hosting, and performance-measurement providers to help us understand how visitors interact with our website and to improve our services and marketing activities.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of portions of the website.

If you provide your phone number through a RUNX INC website form and manually select one or both optional SMS consent checkboxes, RUNX INC may send you text messages based on the preferences you selected.

Consent to receive SMS messages is optional and is not a condition of submitting a form, requesting information, or purchasing services.

Non-Marketing SMS Communications

If you consent to non-marketing SMS communications, you may receive messages related to:

responses to your inquiry;
consultation or appointment scheduling;
appointment confirmations and reminders;
requested information;
onboarding;
project or account updates;
service notifications;
customer support;
follow-up communications; and
other communications directly related to your request or active services.

Marketing SMS Communications

If you consent to marketing SMS communications, you may receive messages related to:

RUNX INC services;
company news and announcements;
product or service updates;
marketing information;
educational content;
promotional offers;
special offers;
invitations to consultations, demonstrations, webinars, or events; and
similar marketing or promotional communications.

Message frequency may vary. Message and data rates may apply.

Reply STOP to opt out at any time. Reply HELP for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share personal information with service providers and contractors only as reasonably necessary to operate our business and provide requested services.

These providers may include companies supporting:

website hosting and development;
CRM and database management;
phone, SMS, and email communications;
scheduling;
automation and integrations;
artificial intelligence systems;
analytics and reporting;
cloud storage;
payment processing;
customer support;
technical infrastructure; and
security and fraud prevention.

These service providers may access information only as reasonably necessary to perform services on our behalf.

We may also disclose information:

when required by law, court order, subpoena, or other legal process;
to protect the rights, safety, property, or security of RUNX INC, our clients, or others;
to investigate fraud, misuse, security incidents, or unlawful activity; or
in connection with a merger, acquisition, restructuring, financing, or transfer of business assets, subject to applicable law.

RUNX INC does not sell personal information.

SMS opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction.

Security measures may include:

access controls and permission restrictions;
authentication and account security measures;
secure cloud and software service providers;
encrypted transmission where reasonably available;
system monitoring and logging;
restricted access to personal information; and
internal security and data-handling procedures.

Access to personal information is limited to authorized personnel and service providers who require access to perform their responsibilities.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

respond to inquiries;
provide requested or contracted services;
maintain business and project records;
provide customer support;
fulfill the purposes described in this Privacy Policy;
comply with legal, accounting, tax, and regulatory obligations;
resolve disputes;
enforce agreements; and
prevent fraud and protect our systems.

Retention periods may vary depending on the nature of the information and our relationship with you.

9. Your Privacy Choices

Depending on applicable law, you may request that we:

provide access to personal information associated with you;
correct inaccurate or incomplete information;
delete certain personal information;
restrict certain uses of your information; or
stop sending marketing communications.

You may opt out of SMS communications at any time by replying STOP.

You may opt out of marketing emails by using the unsubscribe link included in applicable emails.

You may control certain cookies through your browser settings.

Opting out of marketing communications does not prevent RUNX INC from sending necessary service, account, support, or transactional communications where otherwise permitted.

10. Third-Party Websites and Services

Our website and services may contain links to or integrations with third-party websites, software platforms, applications, and services.

RUNX INC is not responsible for the privacy practices, security, availability, content, or policies of third parties.

We encourage you to review the privacy policies of third-party services before providing information to them.

11. Information Processed on Behalf of Clients

RUNX INC may provide CRM, marketing, recruiting, automation, AI communication, website, advertising, integration, and related services to business clients.

When RUNX INC processes information on behalf of a business client, that client remains responsible for determining the lawful purpose of its processing, providing applicable notices, obtaining required consent, honoring opt-out requests, and complying with laws applicable to its communications and business activities.

This provision does not alter or transfer SMS consent provided directly to RUNX INC.

12. Children’s Privacy

Our website and services are intended for adults and business representatives.

We do not knowingly collect personal information from children under 18.

If we become aware that personal information has been collected from a child under 18, we may take reasonable steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with a revised Effective Date.

14. Contact Information

For questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact:

RUNX INC
1326 S Michigan Ave Apt 1304
Chicago, IL 60605
United States

Phone: +1 (708) 773-5538
Email: info@runxteam.com
Website: https://runxteam.com